short answer
LEGO Insiders replaced LEGO VIP on August 21, 2023. It's the same idea: you earn points on purchases and activities and spend them on discounts and rewards. It costs nothing to join and you need to be 18 or over.
LEGO VIP and LEGO Insiders are the same loyalty program under two names. LEGO launched Insiders on August 21, 2023, and in its announcement it says Insiders replaces the previous VIP membership. That's why you still see both names on forums and in search.
What stayed the same
You earn points on purchases at LEGO.com and LEGO Stores, plus a few extras like registering sets. You spend them on discounts and rewards. Points expire after 18 months without earning or redeeming.
What changed
Mostly the name. LEGO also says Insiders brings all LEGO accounts for over 18s into one place, and that it doesn't cost anything to be a member. Children's accounts stay as ordinary LEGO accounts. LEGO hasn't published a feature-by-feature comparison of VIP and Insiders, so I haven't made one.
If you still have VIP points
Your balance lives in your LEGO account. The rules that apply today are the Insiders ones, so the minimums and rates on LEGO's current help pages are the ones to use. They are the numbers the calculator is built on. The points value guide has them in one table.
LEGO's announcement doesn't say what happened to existing VIP points when the program changed. If your balance doesn't look right, contact LEGO customer service.
Which name to use
If you're searching, try both. Old articles say VIP, newer ones say Insiders. I use Insiders in the text and keep VIP in the titles because that's still what many people type.
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