How Long Are LEGO Points Valid? What Happens When They Expire?
LEGO points are a key part of the LEGO Insiders rewards program, designed to thank loyal fans. By purchasing LEGO products and participating in various activities, members can accumulate points to redeem for exclusive rewards like discount vouchers and limited-edition sets. Naturally, many LEGO enthusiasts are concerned about the validity of their points, wondering if their hard-earned points might expire. So, how long do LEGO Insiders points last? And what can you do if they expire? This guide will provide the answers you need.
LEGO Points Validity Period
According to the official LEGO policy, LEGO Insiders points are valid for 18 months. However, there's good news: this 18-month period is not static from the day you earn your points. Instead, the validity resets to 18 months every time you earn or redeem points. This means that as long as you have any points activity within 18 months, your points will not expire.
Points Expiry Notifications
LEGO will notify you when your points are about to expire through the email address you provided during registration for the LEGO Insiders program.
Typically, you will receive reminders 60 days and 30 days before your points are set to expire.
To avoid missing these important notifications, ensure that your registered email address is valid and that you regularly check your inbox. It's also a good idea to add LEGO's email address to your whitelist to prevent emails from landing in your spam folder.
What to Do If Points Expire
Unfortunately, once LEGO Insiders points expire, they cannot be reinstated. Therefore, it’s essential to redeem your points for your desired rewards before they expire.
However, some users have reported on Reddit that contacting LEGO customer service and explaining the situation might result in the points being restored or some form of compensation. While this is not guaranteed and depends on the discretion of customer service, it’s worth a try. Nonetheless, the best approach is to prevent your points from expiring in the first place.
I have prepared a flowchart to help you visualize the validity period of LEGO Insiders points, the steps to take if your points expire, and potential remedies.
Tips for Managing Your Points
- Regularly Check Your Points Balance: Log in to your LEGO account or the LEGO App to keep track of your points balance and expiration dates.
- Stay Updated on LEGO Promotions: LEGO frequently offers special points events, such as double points or discounts on redemptions. Keep an eye on the LEGO website, follow LEGO on social media, or subscribe to their newsletter to stay informed.
How to Prevent Points from Expiring
Here are some practical steps you can take to ensure your points remain active:
- Make Regular Purchases: Every purchase of LEGO products earns you points, which extends the validity period. Remember, only purchases made on the LEGO website, official LEGO stores, and select partner stores are eligible for points. You can find more details on eligible purchases here.
- Participate in LEGO Events: LEGO organizes various activities, such as surveys and offline events, that offer points for participation. Keep an eye on upcoming events via their events page.
- Register Your LEGO Sets: By scanning the QR code found in LEGO set instructions, you can register your sets and earn points. Learn more about this process here.
LEGO Points Value Calculator
To help you understand the value of your points, we offer a LEGO Points Value Calculator:
Simply enter your country/region and points balance, and the calculator will show you the value of your points.
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